Because Symantec anti-virus programs start when the computer boots up and run in the background, you need to reboot the computer to completely remove the applications from memory, the registry and the hard drive.
Reboot the computer, and when the computer boots back up, you are ready for a clean install of the software.
If you receive the error message "Live Update start failed with error code -536805375" after you have installed Symantec Live Update or Symantec Endpoint Protection, the installation of one or both of the packages has become corrupted.
To resolve the issue, uninstall both Live Update and Endpoint Protection, and then proceed with a clean install of both applications.
Randall Blackburn has worked for several Fortune 1000 companies as a technical writer over the past seven years.
He has produced a wide variety of technical documentation, including detailed programming specifications and research papers.
If you have already assigned this user right to the service account, and the user right appears to be removed, check with your domain administrator to find out if a Group Policy object associated with this node might be removing the right.
Windows Live Update is called by the Symantec Endpoint Protection Manager and is responsible for downloading new content from a Live Update server.
From the SEP System Logs: Error An update for Virus and Spyware Definitions Win64 failed to install.
After both products are reinstalled, test the installation.
Establish an Internet connection, and then launch Live Update.
Progress Update: PATCH_ERROR: Patch File: "C:\Program Data\Symantec\Live Update\Downloads\Updt32275809807jtun_lum_the_cal70405005full.zip", Script File: "C:\Program Data\Symantec\Live Update\Downloads\Updt322\sesm Sy Kn Cal_lumetadata.dis", HR: 0x802A0006 Progress Update: PATCH_FINISH: Patch File: "C:\Program Data\Symantec\Live Update\Downloads\Updt32275809807jtun_lum_the_cal70405005full.zip", Script File: "C:\Program Data\Symantec\Live Update\Downloads\Updt322\sesm Sy Kn Cal_lumetadata.dis", HR: 0x802A0006 07/16 [05a4] WARNING Sesm Lu Request for server to publish the Lu Config.xml, Lu Downloaded Content and Lu Sesm Content returned error.
One or more of these files may be out of date, potentially resulting in partial or incorrect Live Update downloads.